Today we will explore the science of the memes and how spreading ideas through society is ingrained in humans. Memes Memes refers to types of ideas that spread the quickest through society, why they spread so fast, and how that affects consumerism. You can use this same concept to create a lasting positive impression about your company, products and/or services. People are more likely to try a new product or service when they feel protected and reassured by the masses.   It has been established that spreading ideas is essential to the survival of a society. There are 5 main

Today’s lesson will focus on how Word of Mouth (WOM) messages are delivered and what you can do to influence those messages. There are essentially 3 methods of WOM: Expert to Expert Expert to Peer Peer to Peer   When experts are discussing your products and/or services you will most likely receive a noticeable increase in sales and new customers, so obviously this is one of the best things that can happen. You can also facilitate this outcome through offering free products to experts for them to review. Expert opinions can also bring about new ideas that fuel new products,

Today we’ll cover the idea of shortening your customers’ decision-making process with positive word of mouth (WOM). There are essentially 5 stages in the decision-making process. They are: Give the product a chance and transition from a “no” to a “maybe”; Check out the options and investigate different products available; Observe the product to check for potential benefits, features, and operations to see if it fulfills a need; Become a customer and purchase the first item. Customers will be discriminating with their first product as they form their opinion of the business; Purchase again and start spreading positive WOM as

Today we’re going to discuss how to harness the power of Word of Mouth (WOM). This will include the six-step process to success and the 30+ (that’s right, I said 30) ways to harness the power of WOM. So now that I have your attention, let’s get started! There are six steps to harnessing WOM: Understand your customers’ values and priorities so you can better understand why they would want to buy your products; Understand the different adopter types: innovators, early adopters, middle majority, late adopters and laggards; Identify which decision stages are needed for your product to be adopted;

Last time we covered the second series of word of mouth tactics which will help you develop a system to shorten the purchasing decision time of your customers to exponentially increase your profits. Today we’re going to discuss the nine levels of word of mouth that gives you a tool to measure word of mouth circulating around your company, products and/or services. You will then be able identify where the negative or inferior word of mouth is coming from and develop ways to combat it. As we launch into the nine levels of word of mouth, it should go without